Your Account has been disabled after reconnect a Disconnected Mailbox in Exchange Server 2010

Dears when an Exchange 2010 mailbox has been disabled it becomes a disconnected mailbox, may be you need to restore this mailbox and suddenly after restored you get the above message when you try to login through OWA “your account has been disabled”  but the mailbox already enable and to be sure you can list the disconnected mailboxes run the following PowerShell command

Get-MailboxStatistics -Database DBName | Where { $_.DisconnectReason -eq “Disabled” } | Format-List LegacyDN, DisplayName, MailboxGUID, DisconnectReason

Surprise!! Now the mailbox is simply disabledSad smile You have been guided to enable this mailbox by the following PowerShell command,

Enable-Mailbox -Identity UserName

Another Surprise !! you got the following Error message “This task does not support recipients of this type.” Sad smile And after Check the user type by the following PowerShell command

Get-mailbox UserName|Fl Recipient* you got the following results that mean no problem with the user type.

RecipientLimits            : unlimited
RecipientType              : UserMailbox
RecipientTypeDetails : UserMailbox

In this case if you try to export the user mailbox you will get the following error message: “Couldn’t connect to the source mailbox”

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And this message let you make check on the MAPI if enable or not for this user by the following PowerShell command:

Get-CASMailbox -Identity UserName

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And you found the MAPI enabled True that mean no problem by MAPI as the above figure.

 

At the End you need to say Haaaaaaa7Smile And solution is the following PowerShell Command after run it everything will be working normally SmileSmileSmile

Get-mailboxdatabase | Clean-mailboxdatabase

 

 

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5 thoughts on “Your Account has been disabled after reconnect a Disconnected Mailbox in Exchange Server 2010

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